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25% OFF REBOOT RECREATION COLLECTION

FAQ

ORDERS/SHIPPING/RETURNS

WHEN WILL MY ORDER BE SHIPPED AND WHEN CAN I EXPECT IT TO ARRIVE?

WE ARE WORKING TO GET YOUR ORDER TO YOU AS QUICKLY AS POSSIBLE. ORDERS ARE USUALLY PROCESSED AND SHIPPED WITHIN 48 HOURS. ONCE THE ORDER HAS BEEN SHIPPED YOU CAN TRACK YOUR ORDER WITH THE TRACKING INFORMATION THAT IS PROVIDED VIA EMAIL. WE DO NOT SHIP ON U.S. HOLIDAYS.

*Note: Like many retailers, we are seeing congestion within carrier networks that may result in some delivery delays. We will keep you updated throughout your delivery. We're forever grateful for your patience and promise we're working hard to give you the best experience we can! Love you, Mean it!

HOW DO I INITIATE A RETURN OR EXCHANGE?

PLEASE VISIT OUR RETURNS//EXCHANGE PAGE, found here.

I HAVE A QUESTION ABOUT MY ORDER, WHO CAN I GET IN TOUCH WITH?

PLEASE EMAIL US AT SUPPORT@REBOOTANDCO.COM AND SOMEONE ON OUR TEAM WILL GET IN TOUCH WITH YOU AS SOON AS POSSIBLE.

HOW MUCH DOES SHIPPING COST?

ORDERS OVER $200  INCLUDE FREE SHIPPING USING STANDARD USPS SHIPPING OPTIONS. IF YOU WOULD LIKE YOUR ORDER IN A QUICKER FASHION YOU MAY UPGRADE THE SERVICE USING ONE OF OUR OTHER COURIER OPTIONS SUCH AS UPS. ALL SHIPPING RATES FOR EXPEDITED SHIPPING WILL BE CALCULATED AT CHECKOUT.

WHERE IS MY ORDER SHIPPING FROM?

ALL OF OUR ORDERS ARE PROCESSED, PACKED, AND SHIPPED BY ONE OF OUR FOUNDERS IN PENSACOLA, FLORIDA.

HOW MANY OFFER CODES CAN I REDEEM ON MY ORDER?

REBOOTANDCO CURRENTLY ALLOWS YOU TO REDEEM UP TO 1 COMPATIBLE OFFER OR REWARD PER ORDER. OFFER CODES ARE NOT ELIGIBLE ON SALE ITEMS.

CARE

HOW CAN I CARE FOR MY REBOOT CLOTHING?

EACH ITEM WAS DESIGNED AND MADE WITH LOVE. EACH ITEM AND EACH RELEASE IS UNIQUE AND THUS EACH GARMENT HAS ITS OWN CARE INSTRUCTIONS, SO PLEASE REFER TO THE CARE INSTRUCTIONS ON THE GARMENT’S SPECIFIC PRODUCT PAGE AND OR THE CARE TAGS AFFIXED TO EACH GARMENT.

SIZING

HOW DOES YOUR SIZING RUN?

MOST OF OUR STYLES ARE TRUE TO SIZE.SOME ITEMS ARE DESIGNED TO BE OVERSIZED. YOU CAN FIND A SIZE GUIDE ON EACH INDIVIDUAL PRODUCT PAGE. ANY OF OUR ‘RETRO-FIT” STYLES USUALLY FEATURE A CROPPED OR SHORTER LENGTH ON THE HEM. IF YOU WOULD LIKE A FIT WITH MORE COVERAGE PLEASE CONSIDER SIZING UP A SIZE.

GENERAL

WHERE IS YOUR CLOTHING MADE?

REBOOT CLOTHING: FOUNDED IN FLORIDA. DESIGNED IN NEW YORK AND MANUFACTURED GLOBALLY. EACH OF OUR STYLES HAS GONE THROUGH EXTENSIVE DESIGN, SOURCING, AND MANUFACTURING PROTOCOLS TO ENSURE THE BEST QUALITY AND LONG-LASTING WEAR AND HANGAR LIFE.

HOW DOES REBOOT AND CO PRACTICE SUSTAINABILITY?

ALL OF OUR GARMENTS ARE PRODUCED IN SMALL BATCHES.

REBOOT PLANS TO TO REDUCE ITS CARBON FOOTPRINT BY CONSTANTLY SOURCING NEW MATERIALS AND MANUFACTURING PROCESSES THAT WILL ALLOW FOR THE BEST QUALITY AND PRICE FOR OUR CUSTOMERS. ALL OF OUR PACKAGING IS MADE FROM 100% RECYCLED MATERIALS.

HOW WE PLAN TO MOVE TOWARD A MORE SUSTAINABLE FUTURE:

INTRODUCE RECYCLED FABRICS INTO ALL OF OUR STYLES.

SOURCE SUSTAINABLE OPTIONS//METHODS ACROSS THE ENTIRE SUPPLY CHAIN.

HOW CAN I STAY UP TO DATE ON THE LATEST REBOOT?

SIGN UP FOR OUR NEWSLETTER AND TURN ON POST NOTIFICATIONS ON OUR INSTAGRAM PAGE.

HOW CAN I BE A PART OF REBOOT IN REAL LIFE?

JOIN US FOR ONE OF OUR WELLNESS RETREATS IN PENSACOLA, FLORIDA. MORE INFO HERE.

HOW DOES REBOOT & CO HELP OUT IN THE COMMUNITY?

PHILANTHROPY LIES AT THE FOUNDATION OF OUR BRAND IS ONE OF THE 5 KEY PILLARS THAT WE PRACTICE. 

WE HAVE MADE CONTRIBUTIONS TO LOCAL AND NATIONAL CHARITIES AND NON-PROFIT ORGANIZATIONS THAT MAKE A DIFFERENCE IN TOPICS THAT ARE CLOSE TO OUR HEARTS. PLEASE VISIT OUR PHILANTHROPY PAGE HERE.

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